Your Privacy at kb111
At kb111, protecting your personal data is a core commitment — not an afterthought. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold over your own data as a player on Bangladesh's trusted online betting platform.
End-to-End Encryption
All data transmitted between your device and kb111 is protected by 256-bit SSL/TLS encryption, ensuring your personal and financial information cannot be intercepted in transit.
No Unauthorised Sale of Data
kb111 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used only to operate and improve the kb111 platform and services.
Minimal Data Principle
We collect only the personal data that is necessary to provide our services, comply with legal obligations, and maintain a safe gambling environment. We do not collect data we do not need.
KYC & Verification
Identity and age verification documents submitted for KYC purposes are stored securely, used only for compliance purposes, and retained only for as long as required by applicable law.
Control Over Your Data
You have the right to access, correct, export, and — in applicable circumstances — request deletion of the personal data kb111 holds about you. Contact our support team to exercise these rights.
Bangladesh-Based Processing
Where possible, personal data relating to Bangladesh-based players is processed within the same regional infrastructure. Any cross-border transfers are conducted under appropriate safeguards consistent with data protection best practices.
Section 1
Information We Collect
When you register for and use a kb111 account, we collect personal data across several categories. The table below summarises the main categories of data we process, together with the source of that data and the lawful basis on which we rely for each category.
| Data Category | Examples | Source | Lawful Basis |
|---|---|---|---|
| Identity Data | Full legal name, date of birth, National ID (NID) number, passport number, photograph | Provided by you at registration or KYC | Contract performance; Legal obligation (AML/KYC) |
| Contact Data | Mobile phone number (Bangladesh), email address, city of residence (e.g., Dhaka, Chittagong, Sylhet) | Provided by you at registration | Contract performance; Legitimate interest |
| Financial Data | bKash account number, Nagad number, Rocket number, bank account details, transaction history, deposit and withdrawal records | Provided by you; Generated by platform activity | Contract performance; Legal obligation |
| Gameplay Data | Bet history, game session records, win/loss records, bonus usage, wagering activity | Generated automatically by platform use | Contract performance; Legitimate interest; Legal obligation |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, login history | Collected automatically via cookies and server logs | Legitimate interest (security, fraud prevention) |
| Communications Data | Support chat transcripts, email correspondence with kb111 support, feedback submissions | Provided by you when contacting support | Contract performance; Legitimate interest |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS, preferred game categories, bonus preferences | Provided by you; Inferred from platform activity | Consent; Legitimate interest |
Special Category Data: kb111 does not intentionally collect special category personal data (such as health information, religious beliefs, or political opinions). If you voluntarily disclose such information — for example, when requesting a responsible gaming exclusion on health grounds — that data is treated with the highest level of confidentiality and used solely for the purpose for which it was provided.
Children's Data: kb111 does not knowingly collect personal data from individuals under the age of 18. If we discover that data has been provided by a person under 18, that account will be immediately closed and all associated data deleted, except where retention is required for legal or compliance purposes.
Third-Party Sources: In some circumstances, kb111 may receive personal data about you from third parties — for example, from identity verification service providers during the KYC process, from payment processors confirming transaction details, or from fraud-prevention services flagging suspicious activity. Data received from third parties is handled in accordance with this Privacy Policy.
Section 2
How We Use Your Data
kb111 uses your personal data for the following purposes. We use only the minimum data necessary for each purpose and do not repurpose data beyond what is described here without your prior consent or a lawful basis for doing so.
- Account Creation and Management: To register your kb111 account, verify your identity and age, manage your account settings, and authenticate your login sessions. This is necessary to deliver the services you have contracted with kb111 to receive.
- Processing Transactions: To process deposits made via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard, and to process withdrawal requests to your registered payment method. Financial data is shared with payment processors only to the extent required to complete each transaction.
- Responsible Gaming Compliance: To monitor gameplay patterns for signs of problem gambling behaviour, apply self-exclusion restrictions you have requested, enforce deposit limits you have set, and comply with our responsible gaming obligations.
- Anti-Money Laundering (AML) and Fraud Prevention: To fulfil our legal obligations under applicable anti-money-laundering regulations, including monitoring transactions, verifying source of funds where required, and reporting suspicious activity to relevant authorities. This processing is a legal requirement we cannot waive.
- Customer Support: To respond to your support queries, investigate complaints, process refund requests, and manage disputes. Support communications are retained for quality assurance and audit purposes.
- Marketing and Promotions: To send you promotional offers, bonus notifications, and tournament alerts by email or SMS where you have opted in to receive such communications. You may withdraw your marketing consent at any time by contacting or updating your account preferences.
- Platform Security and Integrity: To detect and prevent unauthorised access, account takeover, duplicate account creation, bot activity, and other fraudulent or abusive behaviour. Technical data including IP addresses and device identifiers are used for this purpose.
- Product Improvement and Analytics: To analyse aggregated, anonymised usage patterns to improve the kb111 platform, identify popular game categories, optimise page performance, and develop new features. This analysis does not identify individual players.
- Legal and Regulatory Compliance: To comply with applicable laws, respond to lawful requests from competent authorities, and defend legal claims where necessary. Data processed for legal compliance purposes may be retained beyond the standard retention period described in Section 5.
Section 4
Data Sharing & Third Parties
kb111 does not sell your personal data. We share personal data only with the categories of third parties described below, and only to the extent necessary for the stated purpose. All third-party partners who receive personal data from kb111 are contractually required to handle that data securely and to use it only for the specific purpose for which it was shared.
- Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive the financial data required to process your deposit or withdrawal transactions. Each processor operates under its own privacy policy and security standards.
- Identity Verification Providers: Third-party KYC and age verification services may receive copies of identity documents you submit. These providers verify the authenticity of documents and return a verification result to kb111. Documents are not stored by these providers beyond the period required for verification.
- Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive your player session identifier and stake data in order to deliver game content and calculate outcomes. They do not receive your full name, NID, or payment details.
- Fraud Prevention and AML Services: Transaction monitoring tools and risk-scoring platforms may receive transaction metadata (amounts, frequency, payment method) to flag anomalies. These services do not receive more data than is necessary for their function.
- Analytics Providers: Aggregated and anonymised platform usage data may be processed by analytics tools to generate performance reports. No personally identifiable information is included in these reports.
- Legal and Regulatory Authorities: kb111 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by law, by court order, or to protect the rights and safety of kb111, its players, or the public. We will notify you of such disclosures where legally permitted to do so.
Section 5
Data Retention & Storage
kb111 retains your personal data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Standard Retention Period | Reason for Retention |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML / KYC legal obligation; dispute resolution |
| Financial & Transaction Data | 7 years from transaction date | Financial record-keeping; regulatory audit |
| Gameplay & Bet History | 5 years from date of activity | Responsible gaming monitoring; dispute resolution |
| Support Communications | 3 years from last interaction | Quality assurance; legal claims |
| Technical / Log Data | 12 months | Security monitoring; fraud investigation |
| Marketing Preferences | Until opt-out + 12 months | Consent audit trail |
| KYC Documents | 5 years after account closure | AML legal obligation |
When the applicable retention period expires, kb111 will securely delete or anonymise your personal data so that it can no longer be associated with you. Where full deletion is not technically feasible (for example, in encrypted backup archives), the data will be isolated from active processing and deleted at the next scheduled backup purge cycle.
Data Storage Location: kb111 stores player data on secure servers with access controls limiting data to authorised personnel only. Where data is processed by third-party service providers, those providers are required to maintain equivalent security standards. Any transfer of personal data outside the primary processing region is conducted under appropriate contractual safeguards.
Requesting Deletion: You may request deletion of your personal data by contacting . Please note that kb111 may be legally required to retain certain categories of data (particularly financial transaction records and KYC documents) for the periods specified above, even after an account closure or deletion request. In such cases, kb111 will retain only the minimum data required by law and will confirm the scope of any mandatory retention to you in writing.
Section 6
Your Privacy Rights
As a kb111 player, you hold a number of rights in relation to the personal data we hold about you. kb111 is committed to respecting and facilitating these rights in a timely and transparent manner. To exercise any of the rights listed below, contact our support team at with the subject line "Privacy Rights Request". We will respond to all valid requests within 30 days.
When submitting a privacy rights request, please provide sufficient information to allow us to identify your account and verify your identity. kb111 will not action requests from unverified individuals, as doing so could itself constitute a data breach. We do not charge any fee for processing privacy rights requests unless a request is manifestly unfounded or excessive.
Section 7
Data Security Measures
kb111 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures are reviewed and updated regularly in line with evolving security standards and threat landscapes.
- Transport Layer Security: All data exchanged between your browser or mobile device and the kb111 platform is encrypted using TLS 1.2 or higher (256-bit SSL certificates). This prevents interception of login credentials, payment details, and personal information in transit.
- Data Encryption at Rest: Sensitive data fields — including payment method identifiers, identity document references, and KYC data — are encrypted in the kb111 database using industry-standard encryption algorithms. Even in the event of an unauthorised database access, this data cannot be read without the decryption keys.
- Access Controls: Access to personal data within the kb111 infrastructure is restricted to staff and systems that have a legitimate need for that data. Role-based access controls (RBAC) ensure that customer support agents, compliance officers, and technical staff can access only the data relevant to their function.
- Intrusion Detection and Monitoring: kb111 employs real-time monitoring and intrusion detection systems on all production servers. Anomalous access patterns — including unusual login locations, high-frequency requests, and attempted privilege escalations — trigger automated security alerts.
- Secure Development Practices: The kb111 platform is developed and maintained in accordance with secure coding standards. Regular penetration testing, vulnerability assessments, and code reviews are conducted to identify and remediate security weaknesses before they can be exploited.
- Staff Training: All kb111 staff who handle personal data receive regular training on data protection obligations, phishing awareness, and incident response procedures. Staff are prohibited from sharing customer data on unsecured channels or personal devices.
- Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, kb111 will notify affected players without undue delay and will take immediate steps to contain the breach, assess its scope, and remediate the underlying cause.
Section 8
Updates to This Policy
kb111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing activities, applicable law, or regulatory guidance. When material changes are made to this policy, we will notify registered players via the email address associated with their kb111 account and display a prominent notice on the kb111 website for a period of no less than 14 days following the change.
The revised Privacy Policy will display an updated "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how kb111 handles your personal data. Continued use of the kb111 platform after the effective date of any amendment constitutes your acknowledgement of the revised policy.
For minor updates — such as clarifications that do not materially change how your data is used, or corrections to typographical errors — kb111 may update the policy without individual notification. In all cases, the most current version of this Privacy Policy is the version published at https://kb111.bet/privacy-policy.
Contact for Privacy Matters: If you have any questions, concerns, or requests relating to this Privacy Policy or to kb111's data processing practices, please contact our support team:
- Email: (plain text — not a clickable link)
- Availability: 24/7, Bangladesh Standard Time (UTC+6)
- Response time: Within 2 business hours for urgent privacy matters; within 30 days for formal rights requests
Your Data, Your Control
Have questions about your privacy rights or how kb111 uses your data? Our support team is available around the clock. Explore our FAQ for quick answers, or log in to manage your account preferences directly. 18+ Play responsibly.